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Terms & Conditions of Sale

MERCHANDISE RETURNED:

Returns must be authorized and sent back prepaid. J. L. Matthews Co. WILL NOT accept COLLECT shipments. Merchandise must be returned in new condition. We can not issue credit on used material. When returning material please furnish invoice number, date of purchase, and order number. J. L. Matthews Co. Inc. will not accept material past 90 days of original purchase date.

DAMAGE OR SHORTAGE:

Shipments damaged during transit should be reported to the carrier for inspection. Do not discard the shipping carton as this is required by the inspector. Any shipping or handling for damage or shortages must be made in 15 days.

PAYMENT:

Open account terms are available once credit has been established.
J. L. Matthews Co. will also accept Discover, Amex, MasterCard, Visa and Money Orders.

CUSTOMER SERVICE:

If there are any questions or comments regarding our products, please contact our office.

 

Manufacturer's Warranty

 

"The Manufacturer warrants equipment manufactured by it to be free from defects in material and workmanship under normal use and service, its obligation under this warranty being limited to replacing at its factory any part or parts which shall, within 30 days after delivery of such equipment to the original purchaser, be returned to it and which its examination shall disclose to its satisfaction to have been thus defective: this warranty being expressly in lieu of all other warranties, expressed or implied, and all other obligations or liabilities on its part.”

 

Privacy Statement

 

J. L. Matthews Company will keep and preserve in strict confidence all of the sensitive or confidential information which is made available.

Dissemination of data will be limited to J. L. Matthews Company employees, agents, or 3rd party who need the data for the completion of services and products.
 

Terms of Usage

 

Your usage of contents of this web site is conditional on your acceptance of the following terms. If you do not accept the terms, refrain from using any of the contents, documents and/or information.

All of the Information, documents, products literature, graphics, white papers, brochures, web pages, press releases, samples, software, etc. (collectively referred to as "documents") located on this web site in any form are ©copyrighted by applicable companies as indicated on the documents.

Documents are intellectual property of their creators and all of the rights are reserved by the appropriate companies unless noted otherwise. You are permitted to view the documents for conducting your normal course of business however all copyright notices shall remain intact.

You may not re-distribute the documents in anyway that would conflict with the copyright notices. You may not use the documents in competition with or to reverse engineer the products or services of J. L. Matthews Company, Inc. (JLMCo).

The documents are provided "as is". Documents are considered to be recommended guidelines. Documents could contain errors or omissions and JLMCo, nor any of their employees or associates, or other companies creating the documents, make any warranty, express or implied, or assume any legal liability or responsibility for but not limited to the correctness, accuracy, completeness, or usefulness for your usage of the documents or any information that they contain.

JLMCo reserves the rights to change the specifications in their respective documents or their contents from time to time without any notices.

 

J. L. Matthews Co. offers an extensive line of products. To see a complete listing please refer to our Brand New catalog.

View the catalog Online (PDF 108 MB)
Download the Catalog (PDF 108 MB)
Request a Hard Copy (paper)

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